BedVoyage.com

BedVoyage.com Return Policy

News and Media

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Celebrity Designer Kelli Ellis talks about BedVoyage products ...

What Our Customers Say
These are all verified and documented testimonials

"I LOVE my new sheets! They are so soft and light and floaty and comfy! You can't go wrong with ordering this yummy fabric, now I want the towels!"

by: Liz and Dale, San Diego, CA

"Amazingly soft! I have had 1000 thread count Egyptian cotton sheets that don't even compare to this fabric. I have also noticed that they seem much more stain resistant than cotton and that's more important to me as I ordered the white set. I would highly recommend these sheets to people that value the importance of a good night's sleep! "

by: Cal, Dexter, PA

"I have heard a lot about bamboo but was still so amazed when I got my sheets, I will never go back to cotton again! This is the best purchase I have made in a long time and I am telling everyone I know that they would be silly not to buy these sheets!"

by: Cassandra, Seattle, WA

"I cannot begin to tell you how much more dry I sleep, I create my own 'personal summers' and used to wake up drenched, not anymore! I don't even get so hot in the first place, so thank you BedVoyage for these incredible sheets!!!"

by: Karla, Brier, WA

BedVoyage wants you to be completely satisfied with your purchase. If you are not satisfied for any reason, we will gladly provide a refund, merchandise exchange or credit if you return the item(s) to us within 30 days of receiving your order. After 30 days, we will replace or refund your merchandise in the event of a manufacturer defect for up to 60 days from time of purchase with receipt.

Please note: If you are returning a sheet or pillow set because you would prefer a different size, contact us toll-free at 1-866-275-8656.

You may also send us an email at info@bedvoyage.com and we will respond to any questions you may have, usually within 24 hours.You can also reach us at 1-866-275-8656 if you wish to contact us by phone.

Your online purchase must be returned to:

BedVoyage
18915 142nd Ave NE, Suite 230
Woodinville, WA 98072

To return your online purchase:

1. Be sure to include your packing slip in your shipment to us. If you have misplaced your original packing slip, please call 1-866-275-8656 for Customer Service assistance.
2. For your protection we recommend that you insure your return package.

Exchanges

If the amount of the replacement item(s) exceeds the amount to be refunded (cost of the product only; delivery charges cannot be refunded unless the error was ours), buyer will be responsible for payment of the additional amount. There are no additional delivery charges if you are exchanging an item. If you have specific questions about exchanging an item, please call us at 1-866-275-8656.